No login possible at the Forum

• by kiske1

  Hi all,
  If I do try to login at the Forum I can´t login. If I try the Authentication Reminder I see a message that states: A mail has been sent to your email address. Click the link in that mail to set a new password. BUT if I do that,

  1. I don´t get an E-mail
  2. If I try: Resend activation code, than I get a message:
     An error has occurred. Your account has already been activated. ?????????????????????????????
     Now what????????????????????

  Posted May 21, 2013 3:46 PM

• by ElisabethB moderator

  Do you use the link on the Forum home page (top right) ?

  Posted May 21, 2013 6:22 PM

• by kiske1

  The forum software has been upgraded. Please use this page to reset you forum password. If you mean this, yes I used it.

  Posted May 21, 2013 6:55 PM

• by ElisabethB moderator

  I'll alert the techies ! 😃

  Posted May 21, 2013 8:01 PM

• by arfon

  Hi kiske1, I can reset your password manually for you. Can you email me at arfon@zooniverse.org to confirm you'd like me to do this?

  Cheers
  Arfon

  Posted May 21, 2013 8:47 PM